Payment

How to pay for a plan or credits

Step by step: from choosing a plan to credits landing on your balance.

  1. Open your dashboard: Settings → Subscription (or click “Top up / plan” on the balance card).
  2. Choose a plan and term — 1, 6 or 12 months — or a credit pack in the “Buy more credits” block.
  3. Click the pay button — the secure WayForPay page opens.
  4. Pay by card, Apple Pay or Google Pay.
  5. After payment you return to your dashboard. The page checks the status for a minute and shows “Payment successful!” or “Plan activated!”.

When credits arrive

Credits are added automatically as soon as WayForPay confirms the payment — usually within seconds. For a 6- or 12-month plan the first installment arrives right away and the rest every 30 days.

If the credits haven’t arrived

  • refresh the dashboard — the confirmation may have arrived after the check finished;
  • make sure the payment went through in your banking app;
  • if the money was charged but there are no credits, contact support or email [email protected] with your account email, the date and the amount.
Unfinished payments (when you closed the payment page) are cancelled automatically after 2 days — you are not charged for them.
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