Account and security

Password and account access

How to change or set a password and what to do if you can’t log in.

Changing your password

  1. Open Settings → Security.
  2. Enter a new password — at least 6 characters — and repeat it in the confirmation field.
  3. Save the changes.

If you signed up with Google, you can set a password here too — then you can log in both with Google and with email and password.

Can’t log in

  • check how you signed up: if with Google, click “Continue with Google”;
  • check your keyboard layout and Caps Lock;
  • if you forgot your password and Google sign-in isn’t connected, email support at [email protected] from the address your account is registered to.

Account security

  • don’t reuse a password from other sites;
  • we never ask for your password or card details in emails or messages;
  • the account owner is responsible for actions taken from the account, so don’t share access.
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